I had a hard time buying the tickets for Universal Studios this morning. I was trying to use the MayBank offer of 15% discount. Unfortunately at the check-out, I was told that since I have yet to register my credit card to my mobile, I couldn't proceed. Not giving up, I called the customer service. Then, I was given the lamest of excuse, I can't register because the system is down.
The sad thing was, according to the lady of the other end of the line, it may be down the whole morning. I was asked to call later. She wasn't very pleased when I asked what to expect when I got registered in terms of the mechanic of the check out later. She just told me to just follow the instruction on the screen and I will then be asked to enter a code which would be sent to my mobile via SMS.
So tried again earlier from work. True enough the system was still down. To register again later, I have to call the customer service again and go through the queue and punch-in menu system. Waste of time.
I ended up using my UOB credit card instead and forfeited the 15% discount. Sigh!
