My MyKAD was definitely showing it’s age. I got it back in 2004 if I was not mistaken. I never had the chance to update it. Anita had renewed hers.
When I wanted to renew my driving license at the Post Office, they had problem reading the chip. As a result, I had to make my way to the local JPJ Office to proceed which was across town.
Since the JPJ Office was right next to Pendaftaran, I thought I might as well get both sorted out. The place I went to was at Keramat Mall. And the place was really organised.
Yes, there was a wait but the flow was very clear and you knew exactly what you were waiting for. I got both the licence and the MyKAD sorted out in 3 hours with a quick break for lunch in between as they told me exactly what time to return to pick up my documents ...
Kudos to both Departments and it was certainly a breath of fresh air dealing with them ...