I was about to start packing for the return to Kuala Lumpur, but I couldn't resist penning this entry. We actually enjoyed our stay here at Thistle. The room was cosy, the food was good, and the best of all, the staffs were friendly.
Over the years, we always had some issue with hotel staffs treating us local Malaysians as second-class patrons. Maybe we didn't tip them enough. But it tended to be rather obvious.
To start with the staffs here are Malaysians in the majority. So, communications were not an issue. They were also prompt and keen to help, which is always good. Yes, they were not perfect, but not everybody could be perfect - although Marina Bay Sands was damn near that if only they serve Halal food. But I digressed.
They still lack the finer things. For example, not offering us the parking pass despite basking for the vehicle number and where we parked. And not offering seats on the Legoland shuttle despite us checking in with a couple of kids. They still have plenty of room for improvement.
Three things you should try should you checked in here were the pool, the Executive Lounge at Level 15 and Oasis, an Italian-Japanese fusion restaurant by the pool. The pool was great and well-maintained, with separate children area and ample seating. No lifeguards though and the beverage service was pretty slow. The Lounge was quiet and exclusive, service breakfast in the morning and afternoon tea. The scone was a hit. And lastly, Oasis, with the freshly baked pizza at a stone oven at the restaurant, and fresh sashimi. It was a winner. Add to that live music from an acoustic band. Perfect! Good thing that my children loved Italian food.
Definitely I would consider coming back here in the future. My boys definitely loved this place, so that was always a good start.