In-house Communications

On average, I answer around 20 phone calls a day. The number could easily touch 50 on busy days. Some of the calls were not exactly important, and to try to cut down the number, I have asked my main wards to start emailing me results. It also could help in minimising confusion as instructions especially drug dosages and drug names could be spelled out very clearly.

Buy lately, the problem I had was the staff took a long time replying, or worse still did not reply back. I couldn't tell if the messages actually got through or otherwise. As some of the instructions need to be carried out immediately, I ended up picking up the phone and actually dialing through. Defeating the purpose of using emails in the first place I would've thought.

But things were improving. Hopefully the number of calls could be cut out further ....

Rain and Tennis

20 minutes to get to Jalan Duta but took double the tune to reach Subang after that. It poured but luckily I left early and the traffic was lighter than I expected. It was torrential when I finally settled in.

I pity those who set off later as I could see the Kewajipan elevated road was already full leading into the Federal Highway.

As per usual, heavy rain would mean clinic cancellation. So, let's watch tennis instead. And Nadal was absolutely destroying Robredo. They should've had a standing eight count, or better still, just stop the fight early! Maybe he's sending a message to Federer to give it up as he was knocked out by Robredo in the earlier round.

Update on Thursday, September 5, 2013 at 3:14PM by Haris Abdul Rahman

True enough, Nadal gave Robredo a right bashing.

Heavy Morning

It had been a long morning. And the main culprit was the traffic. For some reason it was heavy despite good weather. Probably a hang over from the heavy rain yesterday. It took me almost an hour and a half to get to work, and I was caught in another queue on my way to ParkCity. This time it was due to a stalled car along the Federal Highway and the tailback was easily a couple of miles long.

I only arrived at my clinic 45 minutes later. After the clinic, it was Bangsar for a quick stop at the bank as well as some paperwork using the internet at the apartment. Luckily the afternoon traffic was a lot kinder, although it looked as if there would be rain again this afternoon. Heavy clouds outside .....

Subdued Afternoon

A rather boring day this far, starting with the long debriefing this morning, then the drive across to ParkCity. No patients in clinic today, so I ended up watching TV at the Doctor's Lounge there - you get free sandwiches there - before doing some planning for the coming weeks and answering emails.

I have a lecture to prepare in a couple of weeks time. Better get some material lined up for that. Next came the drive to Bangsar to stop at the bank, quick stop at the grocers for some food the weekend - will be on call this Saturday.

I was back to Subang for my afternoon clinic. A few patients waiting for their results to come back, before doing my afternoon rounds. Should then round things up pretty quickly before going home.

For some reason, it had a subdued afternoon. I have half an hour or so to kill before the results were ready. Maybe I just head back to the mess and catch up on some gossip. Yup, that what I'd do ......

Audit Week

The hospital has been abuzz in the last few days and would continue to do so tmfor the rest of the week. It was under an audit exercise by an international body and these lot were very thorough.

They were interested in policies and processes rather than strictly only patient care. These inspector were very clear at what they were looking for and every morning, we had a debriefing about their activities from the day before. And OMG! Were there a lot of talking points.

Not getting into the specifics, they even look into the evacuation procedures, the use of the lifts and they were really found out about things that we would never had thought off. Great listening .....